Flexible Funding FAQ

To learn more about this solution, please call WEX customer service at 877-557-6415 or email wescorpcards@wexinc.com. If you have an account manager, please send an email to them for assistance.To learn more about this solution, please call WEX customer service at 877-557-6415 or email wescorpcards@wexinc.com. If you have an account manager, please send an email to them for assistance.

You can view your available credit in the account summary dashboard widget on the homepage of the WEX platform.

You can send funds in U.S. Dollars (USD) to WEX Bank via ACH or wire transfer.

Timing is dependent on the funds transfer method you choose. Once WEX Bank receives the funds with the correct Funding Group ID, the funds will be applied within 15 minutes. Any payment missing the correct Funding Group will be delayed. To resolve the issue, contact WEX at corporatepaymentsreceivables@wexinc.com.
Please note: WEX Bank does not accept deposits via check or credit card.

Please log in to the platform to view your transaction history.

Funds that are deposited into the account act as security collateral for the credit line extended to you by WEX Bank. WEX Bank cannot pull funds from the account without instruction, unless the account defaults. Please note: Per your agreement with WEX Bank, Late Fees will be applied if your account is in default.

If you need to have funds returned, call WEX customer service at 877-557-6415 or email wescorpcards@wexinc.com. Only available funds can be returned. Please note that your request will go through a validation process, and funds will not be returned instantly. You can also apply remaining funds to your statement, rather than having them returned.

To adjust permissions or any other questions, please call WEX customer service at 877-557-6415, email wescorpcards@wexinc.com, or contact your dedicated support agent.